MarketplaceHub · Help Center
Advice and answers from the MarketplaceHub Team
Guides for connecting marketplaces, importing products, AI classification, pricing and everything in between.
Guides for connecting marketplaces, importing products, AI classification, pricing and everything in between.
New to MarketplaceHub? Start here: set up your account, connect your first marketplace, and get your products imported, classified and published.
5 articles in this collection Browse collectionConnect Amazon, eBay, Shopify and Etsy to MarketplaceHub — and fix, pause or disconnect a marketplace connection when you need to.
6 articles in this collection Browse collectionBring your catalog into MarketplaceHub — from CSV or JSON feeds, linked files, or directly from Shopify, Etsy, Amazon and eBay.
6 articles in this collection Browse collectionHow the AI Import matches products to marketplace categories, what credits cost, and how to review, fix and publish your classified products.
6 articles in this collection Browse collectionKeep price and stock current everywhere: scheduled feed syncs, real-time updates from Shopify and Etsy, and automated repricing rules with guardrails.
5 articles in this collection Browse collectionManage your MarketplaceHub account: invite team members with scoped access, secure sign-in with passkeys, 2FA and device alerts, and tune your notifications.
7 articles in this collection Browse collectionWhen something doesn't go to plan: failed or stuck imports, products that didn't reach the marketplace, and quick answers to common questions.
4 articles in this collection Browse collectionRun the day-to-day: organize products into category folders with Smart Rules, manage your image library, and handle marketplace orders.
3 articles in this collection Browse collectionTell us what you were doing and what happened — the notification text or a product SKU helps us find it fast.