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The Content media library

Your images and videos in one place. Publishing adds product images for you; filter, upload, see where a file is used and delete what no listing uses.

Where your product images live

The Content page is your media library. It holds your images and videos. When you publish products, their images are downloaded and stored here for you, under [Marketplace] / [Country]. So your listings never depend on another website. Each image link is downloaded only once.

The Content media library: publishing copies each product image in and files it under its marketplace and country, and the page is where you filter, upload, open a file’s details and tidy up afterwards Nothing to pre-upload — publishing fills this for you Product images are downloaded at publish and stored here, so listings never depend on another site. All files FOLDERS eBay United Kingdom Amazon Etsy Drag files onto a folder Type Usage Source Upload … Used in 3 … Unused … Used in 1 Click a card to open its details · Shift+click or Ctrl+A selects many … Open details · Copy URL · Open original · Where used · Delete Deleting is protected A file used in a listing can’t be deleted. Remove it there first. Same name, not uploaded A name already in the folder is refused. Rename the file first.
Publishing fills the library for you. This is where you tidy it.

Finding files

  • All files, at the top of the left column, shows every file. Click a folder to see only that folder.
  • Folders work like the category tree. You can create, rename, delete and search them. To move a folder, drag it onto another folder. To move it to the top, drag it onto the Folders heading.
  • Search by file name. Use the Type, Usage and Source filters to see fewer files. For example, choose Usage > Unused to see the files that no listing uses.
  • Sort by date or by name. Switch between grid view and list view. Use the slider to make the thumbnails bigger or smaller.
  • On a phone, tap Folders to open the folder list.

Uploading

  • Click Upload at the top of the page, or drag files from your computer onto the page. The files go into the folder you have open. Open a folder first: with All files open, there is no folder to put them in.
  • You can upload images (JPG, PNG, GIF, WEBP, BMP, TIFF) and videos (MP4 or MOV, H.264).
  • A panel in the corner shows the progress of each file. If a file is refused, the panel says why and how to fix it.
  • If the folder already has a file with the same name, the new file is not uploaded. Rename it and upload it again.

Working with one file

  • Click a card to open its details on the right. You see a preview, the folder, the source, and every product that uses the file. Use the arrow keys to go to the next or previous file.
  • Each card has a … menu with Open details, Copy URL, Open original, Where used and Delete.
  • To move a file, drag it onto a folder, or use Move in the details panel.

Working with many files

  • Tick the box on a card to select it. Shift+click selects a range. Ctrl+A (Cmd+A on a Mac) selects every file in view.
  • Your selection stays when you scroll, search or open another folder.
  • The bar at the bottom of the page lets you Move to folder or Delete the selected files.

Deleting files

  • You cannot delete a file that a product or variant uses. The card shows how many listings use it. Remove the file from those products first, then delete it.
  • When you delete a selection, only the unused files are deleted. The files that listings use are kept. The message before you confirm says how many of each.
  • Under the folder list you can see how much storage you use. Review unused files shows the files you could delete.

Choosing a file for a product

When you edit a product and pick an image or video from the library, click a file to choose it. Then click Use image (or Use video). You can also double-click a file to use it at once.

You do not need to upload your catalog's images first. Publishing adds them for you. Use the library to find, reuse and tidy them afterwards.

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