When something doesn't go to plan: failed or stuck imports, products that didn't reach the marketplace, and quick answers to common questions.
Read the import outcome notifications, use Re-run import, and diagnose the usual suspects: dead feed URLs, changed columns, junk filters and rate limits.
Read articleTrace a publish problem: the Last publish error banner, async feed verdicts, connection state, eBay policies and Amazon plan requirements.
Read articleQuick answers: supported marketplaces, AI credit costs, image hosting, sync frequencies, approval queues, team access and how to reach support.
Read articleWhat to do when your eBay card reports that Business Policies aren't enabled: opt in on eBay, then refresh. Orders keep syncing meanwhile.
Read articleTell us what you were doing and what happened — the notification text or a product SKU helps us find it fast.
